More Information

You can earn extra credits!  Introduce a new member to us, and the first exchange booking they receive, you will receive half the credit value of that week (this doesn't include extra credits for peak season etc). 

• Once an exchange has been agreed and the exchange payment has been made (you have up to 24 hours to make payment, otherwise the selected dates will be made available again) you will receive booking confirmation with all relevant details.We recommend getting into direct contact with the member to discuss your holiday details and any queries you may have.

• You must have enough credits in your account to cover the required credit of the holiday that you have chosen. You do not need to add dates until you have found somewhere to go, but we do encourage you to do so to increase your dates being selected, after all you can remove them should you need to.

• You cannot go into 'negative credits'. If you have used any of your credits, you must keep enough dates available to cover the value of those used credits. You can remove dates at any time, but do need to replace then with similar credit value dates until such time as one of your weeks get booked (to cover the credits you have used). 

• If you have not used any credits then this is not required, you can remove weeks at will. If you have banked a peak season week and then remove it at a later date, you will lose the extra credits that you gained by adding that week.

• You can use your credits immediately, no need to wait until credits have been earned by someone using your added dates. You cannot take more than 2 exchanges before any of your own weeks have been selected, however you can go to our Late Availability Offers section, and take advantage of the huge discounts available there as much as you wish.

• Extra credits can also be purchased at £39 per 7 credits, to enable you to top up your credits and exchange with a larger property. Max of 21 credits per selected week.

• We have an exciting ‘Late Offers’ section, containing all dates within the next 6 weeks at heavily discounted rates. Members still receive the full original credit value for the week but it costs significantly less credits to select the week. Please Note: These discounts do not apply to weeks that have been added specifically for a particular member by request, even if the week falls within the next 6 weeks.

• You can also purchase the full credit value of a week that’s showing in the Late Offers section. It costs only £39 for 7 credits meaning a discounted 3 bedroom property can be selected for only £156 (28 credits), up to a 5 bedroom property for £195 (35 credits), and over 5 bedrooms for only £234 (42 credits). This is to encourage selection of these weeks and secure our members the full allocated credits for the weeks they have added.

• We are on hand to help in any way, so don't hesitate to contact us if you have any queries or need more information. If you wish to request dates for your own holiday, just email us with the ID ref number/s, no in party, dates required and we will contact that member/s.

• EHH is for Second Home Owners only. For Primary Home or Timeshare swaps, go to the section 'Home to Home swaps', in our Free Forum, you can add your details there and ask/give advice.